
In 2018, Purina issued a voluntary recall of several Beneful dog treat products due to the presence of mold.
The affected products included Beneful Originals, Beneful Cheddar, and Beneful Texas Hold'Em treats.
Consumers were advised to stop feeding the recalled products to their dogs and to discard any remaining treats.
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Recall Information
In March 2016, there was a Beneful recall due to a lack of vitamins and minerals in the 10 oz. tubs of Beneful Prepared Meals and Beneful Chopped Blends wet dog food.
The recall was announced by Nestlé Purina, who said they had discovered the problem during their own quality checks.
Purina is recalling all varieties of their Beneful Meals and Beneful Blends Wet Dog Foods and five varieties of their Pro Plan Savory Meals Wet Dog Foods due to a lack of vitamins.
Most of the recalled dog food contains all of the vitamins and minerals your dog needs, but Purina recommends throwing away any remaining food and contacting them for a refund.
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The affected items were produced in a Purina facility in St. Joseph, Missouri, and were sold across the U.S., Canada, and Puerto Rico.
The recalled products include:
- Beneful Prepared Meals Wet Dog Food 10-oz. Tubs (all varieties)
- Beneful Chopped Blends Wet Dog Food 10-oz. Tubs (all varieties)
- Pro Plan Savory Meals Wet Dog Food 10-oz. Tubs (limited to five varieties)
If you have any questions or concerns about the recall, you can contact Purina at 1-800-877-7919 or visit their website for more information.
Company Response
In response to the recall, Beneful issued a statement assuring pet owners that the safety of their pets is their top priority.
Beneful has removed the affected products from store shelves and is working with regulatory agencies to resolve the issue.
The company has also set up a dedicated webpage to provide information and updates on the recall, including a list of affected products and instructions on what to do if you have purchased one.
Company Complaints
Dealing with complaints is an inevitable part of running a business. It's essential to have a clear process for handling customer grievances.
A complaint can be a valuable opportunity for growth and improvement. By listening to customers' concerns, you can identify areas for improvement and make necessary changes.
In fact, a study found that 78% of customers who complain to a company end up becoming loyal customers. This is because they feel heard and valued.
A well-structured complaint process can help to resolve issues quickly and efficiently. This can be achieved by having a clear escalation procedure in place.
For example, a company may have a tiered system, where minor complaints are handled by customer support staff, while more complex issues are escalated to a specialist team.
Instant Email Notifications
Our company takes customer safety seriously, and that's why we offer instant email notifications for pet food recalls.
We've partnered with Petful to provide timely alerts on pet food recalls, ensuring you're immediately informed about important safety notices.
You can subscribe to our 100% free Pet Food Recall Emails to receive the latest updates directly to your inbox.
Our service sends the latest pet food recall notifications, keeping you ahead of the curve and safe.
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Health Concerns
Consumers have reported that their dogs suffered from serious health problems after eating certain Purina Beneful products. These health problems include bladder stones, internal bleeding of the stomach and other organs, liver malfunction and failure, and kidney failure.
Some of the symptoms that pet owners noticed in their dogs before these diagnoses included lethargy, diarrhea, vomiting, dehydration, weight loss, seizures, and bloating.
Dogs of all ages were reportedly affected by these side effects. In some cases, dogs fell sick and died just days after eating the food.
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The Issue
Purina Beneful dog food has been linked to adverse side effects in some dogs, with one dog owner reporting that all three of his dogs suffered from hair loss, unusual odors, and internal bleeding after eating the food.
A dog owner's experience with Beneful is particularly alarming, as he claims that one of his dogs became violently ill and was diagnosed with internal bleeding and liver malfunction, consistent with poisoning.
The severity of the issue is evident in the owner's account of his dog being found dead in the yard, with a post-mortem exam revealing internal bleeding and liver lesions.
The dog owner has reportedly spent significant amounts of money on veterinary testing and treatment, and his surviving dogs require ongoing medications to manage their illnesses.
What Are the Claims?
The claims against Beneful are quite alarming. One dog owner reported that his three dogs suffered adverse side effects after eating the food, including one dog losing large amounts of hair and producing an unusual odor.
The symptoms started just two days after the dog owner began feeding his dogs Beneful, with the dog becoming violently ill and showing signs of internal bleeding and liver malfunction. This is consistent with poisoning.
A post-mortem exam on another dog revealed internal bleeding and lesions on the liver, similar to the first dog's symptoms. The dog was found dead in the yard just nine days after starting the food.
The dog owner claims that his surviving dogs are still suffering from ongoing illnesses that require medication, and he's spent a significant amount of money on veterinary testing and treatment.
The Issue

The issue with Beneful pet food is quite serious. Some dog owners have reported adverse side effects in their pets after feeding them the food.
One dog owner claims that his three dogs suffered from hair loss, unusual odors, and internal bleeding after eating Purina Beneful dry dog food. This is alarming, to say the least.
A post-mortem veterinary exam revealed that one of the dogs had lesions on his liver and was suffering from internal bleeding, consistent with poisoning. This is a tragic outcome for the family.
The recall only affects select lots of wet dog food 10-oz. tubs under the Beneful Prepared Meals, Beneful Chopped Blends, and Pro Plan Savory Meals brands. Other Purina products and sizes are not affected.
The dog owner in question has spent a significant amount of money on veterinary testing and treatment for his dogs. He's also had to provide ongoing medications to treat their illnesses.
Intriguing read: Purina Dog Treats Recall
Frequently Asked Questions
Which dog treats were recalled?
The recall affects Beg & Barker Chicken Breast Strips, Billo's Best Friend Chicken Breast Strips, and Green Coast Pets Chicken Crisps dog treats. These products are subject to a recall due to potential safety concerns.
Sources
- https://www.petful.com/brands/beneful-recall/
- https://cdwa.ca/purina-beneful-class-action/
- https://www.change.org/p/purina-beneful-dog-food-recall-thier-purina-beneful
- https://www.dogfoodadvisor.com/dog-food-recalls/purina-beneful-pro-plan-dog-food-recall/
- https://www.poisonedpets.com/purina-pet-food-recall/
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