
If you're wondering whether you can bring your emotional support dog to work, the answer is yes, but with some caveats.
In the United States, the Fair Housing Act and the Air Carrier Access Act allow emotional support animals in certain situations, but the Americans with Disabilities Act (ADA) does not provide the same protections in the workplace.
Employers have the right to ask for documentation from a licensed healthcare professional to verify that your dog is an emotional support animal, and they can also require you to provide a letter explaining your need for the animal.
However, employers cannot discriminate against you for having an emotional support dog, and they must make reasonable accommodations to allow you to bring your dog to work.
See what others are reading: Emotional Support Animal
Eligibility and Preparation
To be eligible to bring your emotional support dog to work, you'll need a signed ESA Letter from a licensed medical professional. This letter is proof that your emotional support animal is recommended to treat an emotional or mental disability.
Your employer may have a no-pets policy, but many are becoming more receptive to allowing emotional support dogs in the workplace, especially with the correct documentation. Your ESA Letter can be a game-changer in this situation.
You should discuss the potential benefits of having your emotional support dog at work with your employer. This can include how you can perform job tasks more efficiently when you're not dealing with anxiety, panic attacks, or depression.
If your employer still won't allow your ESA in the office, consider asking to continue working from home, at least on a part-time basis. This can be a good compromise if you're unable to bring your dog to work.
Workplace Accommodations
In California, workers have the right to request bringing an emotional support animal to work as a reasonable accommodation under the Fair Employment and Housing Act (FEHA) and the Americans with Disabilities Act (ADA).
To request an emotional support animal at work, a California worker may write a letter stating that they are disabled and require the animal as a reasonable accommodation to perform their job functions. The letter should also include a brief explanation of why the animal is necessary.
A note from a healthcare professional, such as a primary care physician or therapist, can be attached to the letter to support the request. However, the worker or healthcare professional is not required to disclose the worker's disability or provide detailed medical history.
California employers must engage in an interactive process with the worker to determine a reasonable accommodation. This process involves exchanging ideas about what accommodation would make it possible for the worker to do their job.
Employers cannot simply deny a request for an emotional support animal based on a "no pets" policy, as an emotional support animal is not considered a pet under the law.
Here are the steps to request an emotional support animal at work:
- Write a letter stating that you are disabled and require the animal as a reasonable accommodation to perform your job functions.
- Attach a note from a healthcare professional supporting your request.
- Discuss your request with your employer and engage in an interactive process to determine a reasonable accommodation.
By following these steps, California workers can request and potentially receive approval to bring their emotional support animal to work as a reasonable accommodation.
Employer Policies and Rights
Employer policies regarding emotional support animals can vary, but they must comply with California's Fair Employment and Housing Act (FEHA). This means they cannot simply say no to a request to bring an emotional support animal to work.
Employers must engage in an interactive process with the worker to discuss possible accommodations. This process involves exchanging ideas about what would make it possible for the worker to do their job.
Employers may require documentation from a licensed mental health professional, such as a letter stating the worker's disability and need for an emotional support animal. However, they cannot ask for detailed medical history or require disclosure of the worker's disability.
Employers must approach the discussion in good faith and work with the worker to find a reasonable accommodation. This might involve granting the request, granting it with certain conditions, or exploring alternative accommodations.
Here's a summary of employer options:
Clear communication and adherence to guidelines are key to creating a supportive atmosphere for both employees and employers.
Common Issues and Solutions
You're considering bringing your emotional support dog to work, but you're worried about potential issues. Here are some common concerns and their solutions.
If your employer says your emotional support dog is too loud, you can propose a solution like using a humane bark collar or completing an animal training class focused on noise reduction.
A common issue is when a coworker claims to be allergic to your emotional support dog. You can address this by proposing to relocate to another part of the building, using HEPA air filters, or verifying that your dog is the true source of the allergy.
Other potential issues include your emotional support dog creating an allegedly indecent odor or being considered a dangerous breed. You can resolve these issues by verifying that the odor is from another source and proving that your dog is clean and odorless, or by reminding your employer that emotional support animals can be any breed, size, or weight.
Individual Assessment Required
Employers must perform an individual assessment to determine whether granting permission for an emotional support animal is a reasonable accommodation. This assessment considers the work environment, type of business, and the employee's position.

The employer must evaluate whether the accommodation will effectively allow the employee to perform the essential functions of their job. They should also consider whether the presence of the emotional support animal will cause an undue hardship on the company, department, or other workers.
An undue hardship is defined as an action requiring significant difficulty or expense incurred by an employer. This can include situations where the emotional support animal triggers another worker's fear and anxiety, or allergies that the employer cannot easily mitigate.
Here are some examples of undue hardships:
The employer's goal is to assess the emotional support animal's effect on the workplace and determine whether it will cause an undue hardship.
How to Handle Common Employer Rejections
If an employer rejects your request for an emotional support animal at work, don't worry, you have options. You can file a written complaint with Human Resources, an administrative complaint with the EEOC or DFEH, or even consider filing a lawsuit in court.

Employers may try to deny your request with flimsy reasons, but you can counter them with solid solutions. For instance, if they claim your emotional support animal is too loud, you can propose a solution like a humane bark collar or an animal training class focused on noise reduction.
If a coworker claims to be allergic to your emotional support animal, you can suggest relocating to another part of the building, using HEPA air filters, or verifying that the animal is the true source of the allergy.
Some employers might argue that your emotional support animal creates an unpleasant odor, but you can prove that the smell is from another source and that your animal is clean and well-maintained.
Employers may also claim that your emotional support animal is a "dangerous breed", but the law is clear: an emotional support animal can be any breed, size, or weight.
Explore further: Breed Dogs
I'm Stressed Out!
Coming back to the office after working from home can be overwhelming, especially for individuals with disabilities. You may feel anxious about managing your symptoms without your emotional support dog.

Fortunately, you may be able to bring your ESA dog to work with you. You'll need to show your employer documentation of your need for an emotional support animal, which can be obtained quickly and easily online.
Returning to the office can be a huge adjustment, not just for you, but for your pet as well. Their schedule is disrupted, and they may miss the comfort and familiarity of home.
Employers should consider each individual case and make reasonable accommodations for employees with disabilities. This may include allowing your ESA dog to accompany you to work.
Benefits and Considerations
Having an emotional support dog (ESD) at work can bring numerous benefits to both you and your employer.
Research suggests that having an ESD at work can reduce stress and anxiety levels by up to 20%.
Studies have shown that ESDs can improve employee morale and productivity by providing a sense of comfort and companionship.
However, there are also considerations to keep in mind.
To qualify for an ESD, you'll need to obtain a letter from a licensed healthcare professional stating that your dog provides you with emotional support.
This letter is not the same as a service animal certification, which requires specific training and behavior.
Your employer may require proof of the letter before allowing your ESD in the workplace.
You'll also need to consider the potential impact on your work and colleagues.
Some employees may have allergies or fears of dogs, so it's essential to discuss this with your employer and colleagues beforehand.
By being open and considerate, you can ensure a smooth transition for everyone involved.
Differences Between
Service animals and emotional support animals have distinct roles, which is why the rules for them differ. Guide dogs, for instance, help people who are visually impaired, guiding them safely around obstacles.
These service dogs, also known as seeing-eye dogs, assist people in performing specific tasks while ensuring their safety. Guide dogs are a type of service dog that helps individuals who are blind or visually impaired lead more independent lives.
Some service dogs, like those for the hard of hearing, also help people with disabilities. These dogs are trained to assist their owners in various ways, making them an essential part of their daily lives.
Check this out: Are Emotional Support Animals Service Dogs
Frequently Asked Questions
Can an emotional support dog go anywhere with you?
While emotional support dogs have some rights, they're not allowed everywhere, including some restaurants and public spaces. However, they can accompany you in your home, including apartments that normally don't allow pets.
Can an employer deny an emotional support animal in California?
No, an employer cannot deny an emotional support animal in California as long as the employee has a valid ESA letter. However, the employer may request reasonable documentation to verify the animal's status.
Sources
- https://pettable.com/blog/bringing-your-esa-dog-to-work
- https://usaservicedogregistration.com/emotional-support-animal-at-work/
- https://www.calpublicagencylaboremploymentblog.com/disability/im-stressed-out-can-i-bring-my-dog-to-work/
- https://astanehelaw.com/2021/12/20/california-workers-can-bring-emotional-support-animals-to-work/
- https://medium.com/@patriciathompson9112/bringing-your-emotional-support-dog-to-work-is-it-permissible-e351acbd4d82
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