Service dogs are incredibly versatile and can accompany their handlers almost anywhere in the US. In fact, according to the Americans with Disabilities Act (ADA), service dogs are allowed in all public spaces, including restaurants, stores, hotels, and even public transportation.
However, there are some exceptions to this rule. Service dogs are not allowed in areas where their presence would compromise the safety of others, such as operating rooms or areas with hazardous materials.
In general, service dogs are allowed in all public spaces, including restaurants, stores, hotels, and public transportation. This is because they are trained to behave in a calm and well-mannered way, even in crowded or noisy areas.
But what about private businesses? The ADA also requires that private businesses allow service dogs in all areas of the establishment, as long as the dog is under the control of its handler.
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Disability Rights and Laws
Service animals have the right to accompany individuals with disabilities in all areas where members of the public are allowed to go, according to the Americans with Disabilities Act.
Consider reading: American Disability Act Service Dogs
Under federal law, service animals are protected in places of public accommodation, employment, housing, education, transportation, and air travel, as well as state and local governments.
The ADA requires state and local governments, public accommodations, and commercial facilities to allow service animals to accompany individuals with disabilities.
Service animal owners can be asked two specific questions: "Is the dog a service animal required because of a disability?" and "What work or task has the dog been trained to perform?"
They may not ask the owner what is their disability, can the animal demonstrate the task it performs, or do you have any documentation to prove your animal is a certified, trained service animal.
Florida law defines a service animal as an animal that is trained to perform tasks for an individual with a disability, and specifically includes dogs and miniature horses.
Service animals can perform a variety of tasks, including guiding a person who is visually impaired or blind, alerting a person who is deaf or hard of hearing, and assisting with mobility or balance.
Some examples of tasks a service animal may perform include:
- Guiding a person who is visually impaired or blind
- Alerting a person who is deaf or hard of hearing
- Pulling a wheelchair
- Assisting with mobility or balance
- Alerting and protecting a person who is having a seizure
- Retrieving objects
- Alerting an individual to the presence of allergens
- Providing physical support and assistance with balance and stability to an individual with a mobility disability
- Helping an individual with a psychiatric or neurological disability by preventing or interrupting impulsive or destructive behaviors
- Reminding an individual with mental illness to take prescribed medications
- Calming an individual with posttraumatic stress disorder during an anxiety attack
Note that service animals are not pets, and are protected under both federal and state law.
Service Dogs in Public Places
Service dogs are allowed to accompany their handlers in public places, including restaurants, theaters, hotels, and public transportation systems. This is a requirement under the Americans with Disabilities Act (ADA).
Businesses that are open to the public, such as grocery stores and health clubs, must also allow service animals to enter. Anywhere an individual with a disability is allowed to enter, a working service animal must also be allowed to enter.
Service animals must be under control, with a leash or harness, and well groomed. The owner is also responsible for any damage or mess created by the animal.
Here are some examples of public places where service dogs are allowed:
- Restaurants
- Theaters
- Hotels
- Public transportation systems
- Grocery stores
- Health clubs
- Parks
- Zoos
- Sporting facilities
Public Accommodations and Commercial Facilities
Public accommodations are everywhere, and service animals are welcome too. Restaurants, theaters, and hotels are all public accommodations that must allow service animals.
You can take your service animal to a grocery store, hospital, or department store, as long as you're allowed to enter. This includes health clubs, parks, and zoos.
Service animals can even ride public transportation, such as buses, trains, and taxis. They're just as welcome as you are.
Hospitals are no exception, but there is one caveat: service animals can't go into areas where sterility is a concern, like surgical rooms.
Related reading: Public Access Test for Service Dogs
More Information
If you're interested in learning more about service animals, there are several resources available.
Service Animals - with Barb Page and Lisa Kinser is a helpful guide that provides an in-depth look at the topic.
The Tail of Two Animals: Service Animals vs Emotional Support Animals highlights the differences between these two types of animals.
Protecting Service Animal Owners' Rights is a crucial aspect of ensuring that service animal owners are treated fairly and with respect.
Here are some key points to keep in mind:
- Service animals are trained to perform specific tasks to assist individuals with disabilities.
- Emotional support animals, on the other hand, provide comfort and emotional support to their owners.
- Service animals have more rights and protections under the law than emotional support animals.
Service Dogs in Education and Employment
Service dogs are allowed in K-12 public schools and colleges and universities, but they must be well-behaved and under the control of their handler at all times.
Employers are required to provide reasonable accommodation to employees with disabilities, which often includes allowing a service dog to accompany them in the workplace. However, they may ask for documentation about how the dog would assist the employee in performing their work and how it's trained to behave in such surroundings.
Service animals are recognized as reasonable modifications or accommodations under Title II of the Americans with Disabilities Act (ADA). This means that government offices, public schools, colleges, and universities must make modifications to allow access for individuals with disabilities.
Some examples of work and tasks performed by service animals include guiding people who are blind or have low vision, alerting people who are deaf or hard of hearing, and providing non-violent protection or rescue work.
Here are some specific tasks performed by service animals:
- Guiding people who are blind or have low vision
- Alerting people who are deaf or hard of hearing
- Providing non-violent protection or rescue work
- Pulling a wheelchair
- Assisting an individual during a seizure
- Alerting individuals to the presence of allergens
- Retrieving items
- Providing physical support and assistance with balance and stability to individuals with mobility disabilities
- Helping persons with psychiatric or neurological disabilities by preventing or interrupting impulsive or destructive behaviors
- Reminding a person with mental illness to take prescribed medications, or
- Calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack.
It's worth noting that employers can deny accommodation if it would create an undue hardship or direct threat.
Service Dogs in Housing and Transportation
Service dogs are allowed to live with their handlers in rental housing, even if the building has a "no pets" policy. This is a right protected by the Fair Housing Act.
In housing, service animals can accompany their handlers to all general access areas of a residential complex, unless it would impose an undue financial and administrative burden or fundamentally alter the nature of the housing provider's services.
Handlers cannot be charged pet deposits for their service animals, and housing providers cannot apply weight or breed restrictions against them. However, if concerns about the health and safety of other residents arise, the conduct of the specific animal in question must be cited.
Here are some key laws that apply to service animals in housing:
- Federal Fair Housing Amendments Act
- Federal Section 504 of the Rehabilitation Act
- California Disabled Person Act and California Fair Employment and Housing Act
Service dogs are also allowed to accompany their handlers in public transportation, including buses, trains, and airplanes. Under the Air Carrier Access Act, a service animal is defined as a dog that is individually trained to do work or perform tasks for the benefit of a qualified individual with a disability.
Transportation
Service dogs are allowed to accompany their handlers in public transportation, including buses, trains, and planes, unless there is a legitimate safety concern.
Under the Americans with Disabilities Act (ADA), private transportation providers, such as taxis and rideshare services like Uber or Lyft, must also provide access to individuals with service animals.
Service animals are defined as dogs that are individually trained to do work or perform tasks for the benefit of a qualified individual with a disability, including physical, sensory, psychiatric, intellectual, or other mental disabilities.
For air travel, service animals are allowed in the plane's cabin, and airlines may request written assurances but no prior notification is required.
Individuals with service animals are not required to sit in special sections or pay additional fees, and others are permitted to ask only if the animal provides disability-related assistance and what it is trained to perform.
Service animal owners are responsible for ensuring their animal is under control, with a leash or harness, and well groomed, and for any damage or mess created by the animal.
See what others are reading: What Tasks Can Service Dogs Perform
Housing
If you're renting or buying property, you're protected by the Fair Housing Act, which prohibits discrimination against individuals with disabilities.
This means that even if a building has a "no pets" policy, a blind applicant can't be refused rental housing if they want to live with a service animal.
The Fair Housing Act requires that service animals and assistance animals be allowed to live with their handlers, regardless of pet policies.
Handlers can't be charged pet deposits, and owners must request accommodation from the housing provider if their disability is not apparent.
If a housing provider wants to restrict an assistance animal, they can't use weight and breed restrictions, but they might try to find another legal way to restrict dogs based on breed.
Here are some key things to know about service animals in housing:
- Service animals must be allowed to live with their handlers.
- Handlers can't be charged pet deposits.
- Owners must request accommodation from the housing provider if their disability is not apparent.
- Housing providers can't use weight and breed restrictions against assistance animals.
- If a housing provider wants to restrict an assistance animal, they might try to find another legal way to restrict dogs based on breed.
In Florida, a service animal is defined as an animal that is trained to perform tasks for an individual with a disability.
The tasks that a service animal can perform include guiding a person who is visually impaired or blind, alerting a person who is deaf or hard of hearing, and pulling a wheelchair.
A service animal is not a pet, and its handler has the right to access public facilities with it.
If you're applying to rent and you have a service animal, you generally don't need to disclose it on the rental application, but you should seek legal advice about your specific situation.
If you do disclose it, the housing provider can only ask if the service animal is under the control of its handler.
The housing provider can't require you to provide proof of training or certification, but the service animal must be under the control of its handler.
This means that the handler must have the service animal harnessed, leashed, or tethered while in public places, unless it must be unleashed at certain times to perform a task.
If you misrepresent an animal as a trained service animal, you could face up to six months in jail and/or a $1000 fine.
Service Dogs and Animals
Service dogs and animals are protected under the Americans with Disabilities Act (ADA) and Florida Statute 413.08. A service animal is defined as any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability.
Under the ADA, dogs are considered service animals regardless of whether they have been licensed or certified by a state or local government. Service animals can include dogs that guide individuals who are visually impaired or blind, alert individuals who are deaf or hard of hearing, and assist with mobility or balance.
The tasks that a service animal can perform include guiding, alerting, pulling a wheelchair, and providing physical support and assistance with balance and stability. Service animals are not pets and must be under the control of their handler.
Here are some examples of tasks that a service animal can perform:
- guiding a person who is visually impaired or blind,
- alerting a person who is deaf or hard of hearing,
- pulling a wheelchair,
- assisting with mobility or balance,
- alerting and protecting a person who is having a seizure,
- retrieving objects,
- alerting an individual to the presence of allergens,
- providing physical support and assistance with balance and stability to an individual with a mobility disability,
- helping an individual with a psychiatric or neurological disability by preventing or interrupting impulsive or destructive behaviors,
- reminding an individual with mental illness to take prescribed medications, or
- calming an individual with posttraumatic stress disorder during an anxiety attack.
Animals
Service animals are defined as dogs that are individually trained to do work or perform tasks for a person with a disability. The ADA does not require service animals to wear vests or display identification.
The ADA makes a distinction between service dogs and emotional support animals. Service animals must be trained to perform specific tasks for a person's disability, whereas emotional support animals provide comfort or support that alleviates one or more symptoms of a person's disability.
Only dogs and miniature horses can be service animals. Miniature horses generally range in height from 24 inches to 34 inches measured to the shoulders and generally weigh between 70 and 100 pounds.
A Housing Provider can ask only two questions about a service animal: whether it is a service animal under the ADA and what work or task the animal has been trained to perform. They cannot require proof of training or certification.
A service animal must be under the control of its handler, which means it must be harnessed, leashed, or tethered while in public places, unless it must be unleashed at certain times to perform a task.
Some service animals may wear vests, special harnesses, collars, or tags, but the ADA does not require this. Many dogs that do wear ID vests or tags are not actual service dogs, but rather emotional support animals or therapy dogs.
Suggestion: Service Dogs vs Emotional Support Dogs
Here is a summary of the differences between service animals and emotional support animals:
Misrepresenting an emotional support animal as a trained service animal is a misdemeanor punishable by up to six months in jail and/or up to a $1000 fine.
On a similar theme: Miniature Horse Service Animal
What Is a Dog?
A dog is a working animal, not a pet, according to the Americans with Disabilities Act (ADA). Service dogs, specifically, are trained to help individuals with disabilities.
A service dog is trained to take a specific action that helps an individual with a disability participate in daily life more fully. The task the dog performs is directly related to the person’s disability.
Service dogs can be trained to assist individuals with a wide range of disabilities, including visual impairments, hearing impairments, and mobility issues. They can also be trained to detect medical issues such as seizures or low blood sugar.
For example, guide dogs help blind and visually impaired individuals navigate their environments by leading them through spaces and alerting them to obstacles.
Finding a Dog
Professional service dog training organizations and individuals who train service dogs are located throughout the U.S. They work to train dogs to perform a specific skill or skills related to a handler's disability.
The cost of training a service dog can exceed $25,000, which may include training for the person with a disability who receives the dog and periodic follow-up training for the dog to ensure working reliability.
Drop-out rates for service dog candidates can run as high as 50% to 70%, but fortunately, there are often long lists of available homes for dogs that don't make the cut.
Service dog organizations provide trained dogs to disabled individuals at no cost or offer financial aid for those who need but cannot afford a service dog.
Consider reading: How Long Are Service Dogs Trained
Training Your Own Dog
Training your own dog can be a rewarding experience, but it requires dedication and patience. The ADA does not require service dogs to be professionally trained, so individuals with disabilities have the right to train their own service dogs.
A service dog candidate should be calm in unfamiliar settings, alert but not reactive, and have a willingness to please. They should also be able to learn and retain information, and be capable of being socialized to many different situations and environments.
Socialization is key, and it's essential to expose your dog to various settings, people, and environments to help them remain on task. The AKC Canine Good Citizen program provides guidelines and benchmarks for foundation skills, and the "Confident Puppy" e-learning course is another great resource for learning foundational puppy raising skills.
To train your service dog, start with house training, which should include eliminating waste on command in different locations. You should also teach your dog to focus on you and ignore distractions.
Here are the essential skills your service dog candidate should have:
- Be calm, especially in unfamiliar settings
- Be alert, but not reactive
- Have a willingness to please
- Be able to learn and retain information
- Be capable of being socialized to many different situations and environments
- Be reliable in performing repetitive tasks
When interacting with the public, remember that only two questions may be asked if it's not obvious that your dog is a service animal: "Is the dog a service animal required because of a disability?" and "What work or task has the dog been trained to perform?" The reply to the second question must affirm that the service dog has been trained to take specific action when needed to assist the person with a disability.
Frequently Asked Questions
Can someone ask me for papers on my service dog?
No, you cannot ask for papers or documentation on a service dog. Instead, ask if it's a service dog and what disability it's trained to assist with.
What are the three questions you can ask about a service dog?
You can ask only two questions about a service dog: (1) is the dog a service animal required because of a disability? and (2) what work or task has the dog been trained to perform?
Sources
- DRO on Facebook (facebook.com)
- Service Animal Resource Hub (adata.org)
- Service Animals and Emotional Support Animals (adata.org)
- The ADA Requirements for Service Animals (ada.gov)
- Frequently Asked Questions about Service Animals and the ADA (ada.gov)
- ADA National Network website (adata.org)
- U.S. Department of Transportation Service Animals webpage (transportation.gov)
- Department of Transportation's page on trains and disability access. (dot.gov)
- Florida Statute Chapter 413.081 (state.fl.us)
- Nondiscrimination on the Basis of Disability by Public Accommodations and in Commercial Facilities (ada.gov)
- Nondiscrimination on the Basis of Disability in State and Local Government Services (ada.gov)
- ADA.gov (ada.gov)
- Revised ADA Requirements for Service Animals (ada.gov)
- Florida Statute Chapter 413.08 (state.fl.us)
- Guidance on the Use of Service Animals by Students with Disabilities (fldoe.org)
- Access the U.S. Department of Justice ADA Update: A Primer for Small Business and Service Animals (ada.gov)
- Advocates for Service Animal Partners (serviceanimals.info)
- Pet Partners (petpartners.org)
- AKC.TV (akc.tv)
- AKC Weekly Winners (akcwinners.com)
- health benefits (cdc.gov)
- Americans with Disabilities Act (ada.gov)
- NEADS World Class Service Dogs (neads.org)
- according to the ADA (ada.gov)
- American Service Dog Access Coalition (servicedogs4vets.org)
- Service Dog Pass (SDP) (servicedogpass.org)
- Canine Companions for Independence (cci.org)
- https://www.hud.gov/sites/dfiles/PA/documents/HUDAsstAnimalNC1-28-2020.pdf (hud.gov)
- https://calcivilrights.ca.gov/wp-content/uploads/sites/32/2022/12/Emotional-Support-Animals-and-Fair-Housing-Law-FAQ_ENG.pdf (ca.gov)
- https://www.cdss.ca.gov/assistance-dogs (ca.gov)
- https://www.ada.gov/law-and-regs/ada/ (ada.gov)
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